RETURNS & REFUNDS POLICY
Last Updated: January 2022
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
- By phone number: +1 (800) 898-0705
- By email: [email protected]
- By visiting our Contact Us page on our website: www.superspringsinternational.com/contact-us
SuperSprings International, Inc.
505 Maple Avenue
Carpinteria, CA 93013
United States of America
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from SuperSprings International, Inc. If the shipment is marked as “collect” or “bill to SuperSprings International” it will be refused.Damaged items
If you received a damaged product, please notify us immediately for assistance.Sale items
Sale items can be refunded.Digital products
We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.Contact Us
If you have any questions about this Returns & Refunds Policy, please contact SuperSprings International, Inc.Address
505 Maple Avenue
Carpinteria, CA 93013
Phone
Main Office: +1 (805) 745-5553
Sales: +1 (800) 898-0705
Technical Support: +1 (866) 898-0720
General Questions: [email protected]
Sales: [email protected]
Technical Support: [email protected]
Marketing: [email protected]
Office Hours
Mon - Tues: 8:00a - 4:30p (PST)
Wed: 8:15a - 4:30p (PST)
Thurs - Fri: 8:00a - 4:30p (PST)
Sa-Su: Closed